LADRIVING Help Manual
Transfer an Existing User to a New Agency or Command
Administrator Functions > Manage an Existing User's Account > Transfer an Existing User to a New Agency or Command

The Administrator can transfer an existing user from one agency or command to another within the LADRIVING system.  During the transfer, the user’s current Local Administrator will deactivate the user’s account to temporarily remove all system permissions for the selected user.  Once the user transfers to the new agency or command, their new Local Administrator can reactivate their account to restore all system permissions.

To transfer a user to a different agency or command:

  1. From the selected user’s Manage User Account page, click the Edit button
  2. In the User Information section:
    1. Change the user’s Agency and/or Command
    2. Select the “Deactivate User?” checkbox
  3. Click the Save Changes button
  4. Click the Exit button to exit the user’s account

After the user completes the transfer and is authorized to use the LADRIVING system again, the user's new Local Administrator can reactivate their account to restore all system permissions for the user. 

To reactivate a user after a transfer:

  1. From the selected user’s Manage User Account page, click the Edit button
  2. In the User Information section:
    1. Change the user’s Email to reflect the new domain & provide the user their new Email
    2. Un-select the “Deactivate User?” checkbox
  3. Click the Save Changes button
  4. Click the Exit button to exit the user’s account