The User Search page allows the Help Desk user to search for authorized user(s) within the LADRIVING system.  The Help Desk user can sort the list of users by clicking on any of the column headers: Active, Last Name, First Name, Rank, Agency, Command, Role, Intox. # or Date Added.  From here, the Help Desk user can print the search results list or drill into an individual user's account.

From this page, the Help Desk user can:

• Search authorized users by Last Name, First Name, Rank, Role, Agency and/or Command
• View the search results list of authorized users 
• Sort the search results list of authorized users 
• Print the search results list of authorized users 
• Open an existing user’s account to reset the user's password 

 

To search for an authorized user(s):

1. From the Help Desk page, click the Search / Manage User Accounts button
2. Enter any of the following data to search for a user(s), or leave all fields empty to return entire list of users
   1. Last Name
   2. First Name
   3. Rank
   4. Role
   5. Agency
   6. Command
3. Click the Find User(s) button
4. Click on a row to open and view a user's account